['Privacy Policy for Éloquence Linguistique\n\nAt Éloquence Linguistique, safeguarding your privacy is a priority. This privacy policy outlines how our online platform collects, uses, stores, and protects the personal data of users engaging with our language education services, including one-on-one tutoring, group classes, online courses, exam preparation, and corporate training.\n\n1. Information We Collect \nWe collect personal information that you voluntarily provide when using our service. This may include: \n- Full name \n- Contact details such as postal address and telephone number \n- Email address \n- Payment information necessary to complete transactions \n- Language proficiency levels and course preferences \n- Feedback and correspondence related to our services \n- Usage data related to your interaction with our online platform\n\n2. Legal Basis for Processing \nUnder the General Data Protection Regulation (GDPR), we process your data based on: \n- Your consent, when you agree to this privacy policy or provide explicit consent for specific purposes \n- The necessity to perform a contract (e.g., delivering tutoring and courses you signed up for) \n- Compliance with legal obligations \n- Legitimate interests pursued by Éloquence Linguistique, such as improving our services and ensuring platform security\n\n3. How We Use Your Information \nYour personal data is used solely to: \n- Provide and manage language education services and related customer support \n- Communicate important information about courses, schedules, and updates \n- Process payments and prevent fraud \n- Comply with legal requirements such as tax and accounting obligations \n- Enhance and personalize your experience on our platform \n- Conduct research or analyze services anonymously to improve quality\n\n4. Data Sharing and Transfers \nWe do not sell or rent your personal data to third parties. We may share information with: \n- Trusted service providers who assist in operating our platform, processing payments, or delivering educational content, under stringent confidentiality agreements \n- Legal authorities when required by law or to protect the rights and safety of our company or users \n- Third parties only when you have explicitly consented\n\nPersonal data transferred outside the European Economic Area (EEA) is safeguarded by appropriate protections as mandated by GDPR.\n\n5. Data Retention \nWe retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.\n\n6. Your Rights \nAs a user, you have the following rights under applicable data protection laws: \n- Access your personal data and request a copy \n- Request correction of inaccurate or incomplete data \n- Request deletion of your data, subject to legal or contractual restrictions \n- Object to or restrict the processing of your data \n- Data portability to receive your information in a commonly used format \n- Withdraw consent at any time without affecting the lawfulness of prior processing \nTo exercise your rights, you may contact us via postal mail at the address provided below.\n\n7. Security Measures \nWe implement industry-standard technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. These include secure servers, encryption protocols, access controls, and regular security assessments.\n\n8. Cookies and Tracking Technologies \nOur online platform may use cookies and similar technologies to enhance user experience and collect usage data. You may configure your browser settings to manage or block cookies; however, some features may be affected.\n\n9. Children’s Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children under this age. If we become aware of such data, we will take prompt steps to delete it.\n\n10. Updates to This Privacy Policy \nThis policy may be updated periodically to reflect changes in legal requirements or our practices. Significant changes will be communicated via our online platform. We encourage users to review this policy regularly.\n\nContact Information \nFor any questions or requests regarding this privacy policy or your personal data, please contact: \n\nÉloquence Linguistique \n27 Rue Saint-Dominique \n3rd Floor \n75007 Paris \nÎle-de-France \nFrance\n\n---\n\nThis privacy policy applies exclusively to data collected through our online platform and related services provided by Éloquence Linguistique. By using our services, you agree to the terms outlined herein.', 0.0014944000000000001, 'gpt-4.1-mini']